Renewal work gets harder in the gap between seeing and doing.Let’s close that gap.
Renewal owners and Customer Success teams often have to chase context, coordinate handoffs, and move work across disconnected tools just to move an account forward.
We’re researching where that process creates the most friction, what gets missed, and what may be worth improving.
We’ve lived the complexity on both sides of the table and are researching what a better process could look like.
We’re starting with research conversations now. As the project develops, a small number of participants may be invited to join a design-partner group, help shape early concepts, and receive early access.
This is not a sales solicitation.
[email protected]
Privacy
RenewalOS is an independent early-stage research project. This page lets people receive occasional updates about our research and volunteer for short research conversations.
What we collect. When you submit the form, we collect your email. If you volunteer for a conversation, we also collect your first name, role, company (optional), and company size — only what you choose to share.
How we use it. Only to send occasional research updates and, if you’ve opted in, to contact you about a research conversation. Nothing else.
Where it’s stored. In Microsoft 365 (our form and email provider). We don’t sell or share your information, and we don’t use it for advertising or tracking.
Your choices. Email us anytime to see, correct, or delete what we hold, or to unsubscribe: [email protected].